Bag the Elephant
by Kaplan, SteveBuy New
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Summary
Author Biography
Table of Contents
| Foreword | p. ix |
| Preface: A Word from Steve Kaplan | p. xi |
| Your Elephant Is Waiting | |
| The Third Path: Achieving Lasting Growth and Profits | p. 2 |
| You've Got to Believe: Elephants Need You, Too | p. 10 |
| The Secret Life of the Elephant | |
| The Big-Company Focus: Learning to Think Like an Elephant | p. 19 |
| What to Know About Elephants: Who, How, What, and When | p. 29 |
| Embracing the Bureaucracy: Making Their Red Tape Work for You | p. 38 |
| Romancing Your Elephant | |
| Drawing Up Your Hit List: Finding Your Best Big-Company Prospects | p. 49 |
| Knocking on Doors: Making That First Solid Contact | p. 55 |
| Matching the Prospector to the Prospect: Putting Your Best Face Forward | p. 66 |
| Face-to-Face with Your Prospect: Preparing Yourself and Your Pitch | p. 76 |
| Standing Up to Your Elephant: Negotiating from Your Strengths | p. 83 |
| Recruiting Great Champions: Courting and Cultivating Your Inside Sales Rep | p. 92 |
| Leveraging Your Elephant's Power | |
| Keeping Your Champions Cheering: Treating Your Friends Right | p. 100 |
| Taking the Inside Track: Building Strong Alliances | p. 105 |
| Putting Your Elephant to Work: Other Ways a Big Customer Can Help You | p. 112 |
| Five Killer Mistakes | |
| Mismanaging Client Expectations: He Said, She Said | p. 120 |
| Fumbling Client Crises: Blindsided by Sudden Catastrophe | p. 126 |
| Operational Explosion: Biting Off More Than You Can Chew | p. 135 |
| The Elephant Trap: All Your Eggs in One Basket | p. 143 |
| Losing Sight of the Numbers: Up Cash Creek Without a Paddle | p. 152 |
| Afterword: Beyond Bag the Elephant! | p. 166 |
| Acknowledgments | p. 176 |
| About the Author | p. 177 |
| About Nellie | p. 179 |
| The Difference Maker Inc. | p. 180 |
| Index | p. 183 |
| Table of Contents provided by Ingram. All Rights Reserved. |
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