| Preface |
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xv | |
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Introduction and Data Collection |
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1 | (44) |
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Why a Manager Needs to Know About Statistics |
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2 | (2) |
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The Growth and Development of Modern Statistics |
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4 | (1) |
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What Readers of This Textbook Need to Know About Microsoft Excel and PHStat, Minitab, or SPSS® |
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5 | (1) |
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6 | (1) |
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7 | (4) |
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11 | (3) |
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Design of Survey Research |
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14 | (2) |
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Types of Sampling Methods |
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16 | (6) |
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Evaluating Survey Worthiness |
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22 | (23) |
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27 | (1) |
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27 | (1) |
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27 | (3) |
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Case Study: Alumni Association Survey |
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30 | (1) |
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Basics of the Windows User Interface |
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31 | (2) |
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Introduction to Microsoft Excel |
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33 | (9) |
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42 | (1) |
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43 | (2) |
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Presenting Data in Tables and Charts |
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45 | (54) |
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Organizing Numerical Data |
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46 | (4) |
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Tables and Charts for Numerical Data |
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50 | (8) |
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Graphing Bivariate Numerical Data |
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58 | (3) |
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Tables and Charts for Categorical Data |
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61 | (6) |
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Tabulating and Graphing Bivariate Categorical Data |
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67 | (4) |
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71 | (28) |
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76 | (1) |
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76 | (1) |
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77 | (6) |
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The Springville Herald Case |
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83 | (2) |
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Using Microsoft Excel for Tables and Charts |
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85 | (6) |
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Using Minitab for Tables and Charts |
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91 | (3) |
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Using SPSS® for Tables and Charts |
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94 | (5) |
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Numerical Descriptive Measures |
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99 | (52) |
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Exploring Numerical Data and Their Properties |
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100 | (1) |
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Measures of Central Tendency, Variation, and Shape |
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101 | (20) |
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Exploratory Data Analysis |
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121 | (5) |
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Obtaining Descriptive Summary Measures from a Population |
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126 | (3) |
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The Coefficient of Correlation |
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129 | (5) |
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Pitfalls in Numerical Descriptive Measures and Ethical Issues |
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134 | (17) |
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135 | (1) |
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135 | (1) |
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136 | (6) |
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The Springville Herald Case |
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142 | (1) |
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Using Microsoft Excel for Descriptive Statistics |
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142 | (4) |
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Using Minitab for Descriptive Statistics |
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146 | (1) |
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Using SPSS® for Descriptive Statistics |
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147 | (4) |
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151 | (24) |
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Basic Probability Concepts |
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153 | (8) |
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161 | (8) |
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Ethical Issues and Probability |
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169 | (6) |
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170 | (1) |
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171 | (1) |
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171 | (2) |
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Using Microsoft Excel for Basic Probability |
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173 | (2) |
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Probability Distributions |
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175 | (54) |
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The Probability Distribution for a Discrete Random Variable |
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176 | (3) |
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Covariance and Its Application in Finance |
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179 | (5) |
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184 | (8) |
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192 | (17) |
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Evaluating the Normality Assumption |
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209 | (20) |
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217 | (1) |
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217 | (1) |
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218 | (4) |
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The Springville Herald Case |
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222 | (1) |
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Using Microsoft Excel for the Covariance and for Probability Distributions |
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223 | (3) |
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Using Minitab with Probability Distributions |
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226 | (3) |
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Sampling Distributions and Confidence Interval Estimation |
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229 | (52) |
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230 | (13) |
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Introduction to Confidence Interval Estimation |
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243 | (1) |
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Confidence Interval Estimation of the Mean (σ Known) |
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243 | (4) |
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Confidence Interval Estimation of the Mean (σ Unknown) |
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247 | (8) |
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Confidence Interval Estimation for the Proportion |
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255 | (3) |
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258 | (7) |
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Confidence Interval Estimation and Ethical Issues |
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265 | (16) |
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266 | (1) |
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267 | (1) |
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267 | (5) |
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The Springville Herald Case |
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272 | (2) |
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Using Microsoft Excel for Sampling Distributions, Confidence Intervals, and Sample Size Determination |
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274 | (2) |
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Using Minitab for Sampling Distributions and Confidence Interval Estimation |
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276 | (3) |
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Using SPSS® for Confidence Interval Estimation |
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279 | (2) |
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Fundamentals of Hypothesis Testing: One-Sample Tests |
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281 | (38) |
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Hypothesis-Testing Methodology |
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282 | (5) |
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Z Test of Hypothesis for the Mean (σ Known) |
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287 | (7) |
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294 | (3) |
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t Test of Hypothesis for the Mean (σ Unknown) |
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297 | (6) |
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Z Test of Hypothesis for the Proportion |
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303 | (4) |
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Potential Hypothesis-Testing Pitfalls and Ethical Issues |
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307 | (12) |
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309 | (2) |
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311 | (1) |
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311 | (3) |
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Using Microsoft Excel for One-Sample Tests of Hypothesis |
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314 | (1) |
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Using Minitab for One-Sample Tests of Hypothesis |
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315 | (2) |
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Using SPSS® for One-Sample Tests of Hypothesis |
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317 | (2) |
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Hypothesis Tests for Numerical Data from Two or More Samples |
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319 | (62) |
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Comparing Two Independent Samples: Tests for Differences in Two Means |
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320 | (10) |
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F Test for Differences in Two Variances |
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330 | (7) |
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Comparing Two Related Samples: Tests for the Mean Difference |
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337 | (9) |
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The Completely Randomized Design: One-Way Analysis of Variance |
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346 | (35) |
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361 | (1) |
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362 | (1) |
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362 | (7) |
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Case Study: Test-Marketing and Promoting a Ball-Point Pen |
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369 | (1) |
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The Springville Herald Case |
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370 | (2) |
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Using Microsoft Excel for Hypothesis Tests for Numerical Data from Two or More Samples |
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372 | (4) |
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Using Minitab for Hypothesis Tests for Numerical Data from Two or More Samples |
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376 | (2) |
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Using SPSS® for Hypothesis Tests for Numerical Data from Two or More Samples |
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378 | (3) |
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Hypothesis Tests for Categorical Data from Two or More Samples |
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381 | (38) |
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Z Test for the Difference Between Two Proportions |
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382 | (6) |
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χ2 Test for the Difference Between Two Proportions |
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388 | (7) |
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χ2 Test for Differences in More Than Two Proportions |
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395 | (6) |
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401 | (18) |
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407 | (1) |
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408 | (1) |
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408 | (4) |
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The Springville Herald Case |
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412 | (2) |
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Using Microsoft Excel for Hypothesis Tests for Categorical Data from Two or More Samples |
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414 | (1) |
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Using Minitab for Hypothesis Tests for Categorical Data from Two or More Samples |
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415 | (1) |
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Using SPSS® for Hypothesis Tests for Categorical Data from Two or More Samples |
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416 | (3) |
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419 | (66) |
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Types of Regression Models |
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420 | (2) |
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Determining the Simple Linear Regression Equation |
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422 | (9) |
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431 | (5) |
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436 | (1) |
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437 | (5) |
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Measuring Autocorrelation: The Durbin-Watson Statistic |
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442 | (6) |
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Inferences About the Slope and Correlation Coefficient |
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448 | (7) |
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Estimation of Mean Values and Prediction of Individual Values |
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455 | (4) |
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Pitfalls in Regression and Ethical Issues |
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459 | (4) |
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Computations in Simple Linear Regression |
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463 | (22) |
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469 | (1) |
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469 | (1) |
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469 | (9) |
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Case Study: EastWestSide Movers |
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478 | (1) |
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The Springville Herald Case |
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478 | (1) |
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Using Microsoft Excel for Simple Linear Regression |
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479 | (2) |
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Using Minitab for Simple Linear Regression |
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481 | (2) |
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Using SPSS® for Simple Linear Regression |
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483 | (2) |
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485 | (80) |
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Developing the Multiple Regression Model |
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486 | (9) |
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Residual Analysis for the Multiple Regression Model |
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495 | (2) |
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Testing for the Significance of the Multiple Regression Model |
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497 | (2) |
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Inferences Concerning the Population Regression Coefficients |
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499 | (4) |
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Testing Portions of the Multiple Regression Model |
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503 | (8) |
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The Quadratic Regression Model |
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511 | (10) |
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521 | (12) |
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Using Transformations in Regression Models |
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533 | (4) |
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537 | (2) |
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539 | (11) |
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Pitfalls in Multiple Regression and Ethical Issues |
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550 | (15) |
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550 | (2) |
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552 | (1) |
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552 | (5) |
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Case Study: The Mountain States Potato Company |
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557 | (1) |
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Using Microsoft Excel for Multiple Regression |
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558 | (2) |
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Using Minitab for Multiple Regression |
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560 | (2) |
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Using SPSS® for Multiple Regression |
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562 | (3) |
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565 | (60) |
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The Importance of Business Forecasting |
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566 | (1) |
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Component Factors of the Classical Multiplicative Time-Series Model |
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567 | (2) |
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Smoothing the Annual Time Series |
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569 | (7) |
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Least-Squares Trend Fitting and Forecasting |
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576 | (15) |
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Autoregressive Modeling for Trend Fitting and Forecasting |
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591 | (10) |
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Choosing an Appropriate Forecasting Model |
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601 | (5) |
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Time-Series Forecasting of Monthly or Quarterly Data |
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606 | (8) |
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Pitfalls Concerning Time-Series Forecasting |
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614 | (11) |
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615 | (1) |
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616 | (1) |
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616 | (3) |
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Case Study: Currency Trading |
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619 | (1) |
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The Springville Herald Case |
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619 | (1) |
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Using Microsoft Excel for Time-Series Forecasting |
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620 | (2) |
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Using Minitab for Time-Series Forecasting |
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622 | (1) |
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Using SPSS® for Time-Series Forecasting |
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623 | (2) |
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Statistical Applications in Quality and Productivity Management |
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625 | (100) |
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Quality and Productivity: A Historical Perspective |
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627 | (1) |
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Deming's 14 Points: A Theory of Management |
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627 | (3) |
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The Theory of Control Charts |
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630 | (2) |
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Control Chart for the Proportion of Nonconforming Items---The p Chart |
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632 | (6) |
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The Red Bead Experiment: Understanding Process Variability |
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638 | (3) |
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Control Charts for the Range (R) and the Mean (X) |
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641 | (36) |
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648 | (1) |
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648 | (1) |
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649 | (4) |
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Case Study: The Harnswell Sewing Machine Company Case |
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653 | (2) |
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The Springville Herald Case |
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655 | (2) |
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Using Microsoft Excel for Control Charts |
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657 | (1) |
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Using Minitab for Control Charts |
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658 | (1) |
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Using SPSS® for Control Charts |
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659 | (2) |
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Answers to Selected Even-Numbered Problems |
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661 | (16) |
| Appendices |
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A. Review of Arithmetic, Alegbra, and Logarithms |
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677 | (4) |
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681 | (6) |
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C. Statistical Symbols and Greek Alphabet |
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687 | (2) |
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689 | (12) |
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701 | (20) |
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721 | (4) |
| Index |
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725 | |