The Essential Management Toolbox Tools, Models and Notes for Managers and Consultants
by Burtonshaw-Gunn, SimonBuy New
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Summary
Author Biography
He has a strong academic background evidenced by two Master’s degrees in management strategy topics together with a PhD by research in partnering and collaborative working. To complement his academic achievements his experience is recognized with Fellowship of four professional institutions including the UK’s Chartered Management Institute and the Institute of Business Consulting. For a period of four years he held the position of a Post-doctorate Research Fellow at the Manchester Metropolitan University relinquishing this at the beginning of 2005 to take up the role of a Visiting Professor at the University of Salford in Greater Manchester. Here he served for almost three years in the 6* research rated School of the Built Environment before being appointed as the first Visiting Professor to the new Salford Business School. Professor Burtonshaw-Gunn has been a research examiner for the UK’s Chartered Institute of Purchasing and Supply (CIPS) since 2002 and is currently an external member of the Employment and Finance Committee and succession member to the Board of Governors at the University of Bolton. He has recently been appointed as a member of the Court at the University of Leeds for a two-year term.
Simon is one of the founding members of an academic research group (International Supply Chain Risk Management) and has presented conference papers in Sweden, the USA, UK, Hungary and India, together with a number of refereed publications, professional journal articles and textbook contributions. This is his first book.
Table of Contents
| Foreword | p. ix |
| Introduction | p. xi |
| Acknowledgements | p. xv |
| Business Planning | p. 1 |
| Change Management | p. 13 |
| Customer Relationship Management | p. 45 |
| Decision Making and Problem Resolution | p. 55 |
| Financial Management | p. 83 |
| International Management | p. 93 |
| Marketing Management | p. 103 |
| Organizational Development | p. 125 |
| People-Focused Performance Management | p. 139 |
| Process Improvement | p. 173 |
| Product Management | p. 183 |
| Project Management | p. 195 |
| Quality Management | p. 211 |
| Risk Management | p. 227 |
| Strategic Management | p. 243 |
| Supply Chain Management | p. 263 |
| Time Management | p. 287 |
| Undertaking Research | p. 301 |
| Working as a Management Consultant | p. 311 |
| Workshop Facilitation | p. 333 |
| References | p. 349 |
| Index | p. 355 |
| Table of Contents provided by Ingram. All Rights Reserved. |
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