| List of figures |
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ix | |
| About the Institute of Public Relations |
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| About the author |
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| About the consultant editor |
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xii | |
| Foreword |
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xiii | |
| Preface |
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xiv | |
| Part one: What lies beneath |
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1 Before we begin: new profession... or one of the oldest? |
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3 | (12) |
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Public relations ethics: oxymoron? |
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4 | (1) |
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5 | (3) |
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8 | (2) |
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A profession or professionalism? |
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10 | (1) |
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Aspiring to professionalism |
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11 | (1) |
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Measuring your professionalism quotient |
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12 | (3) |
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2 A tangled web: the 'truth' about PR ethics |
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15 | (10) |
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16 | (1) |
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The 'truth' in public relations |
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16 | (3) |
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Predicting honesty on the job |
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19 | (2) |
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Truth telling as a principle of behaviour |
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21 | (4) |
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3 To do no harm: the issue of trust |
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25 | (6) |
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25 | (1) |
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The limits of organizational responsibility |
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26 | (2) |
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28 | (3) |
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4 Whose rights are right? |
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31 | (6) |
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Rights and responsibilities |
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32 | (1) |
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When my right conflicts with yours |
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33 | (1) |
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Conflicting rights in public relations |
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34 | (3) |
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37 | (6) |
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37 | (1) |
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38 | (1) |
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The real trouble with rules |
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39 | (1) |
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40 | (1) |
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Moral relativism and situations |
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41 | (1) |
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The problem with situations |
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42 | (1) |
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43 | (8) |
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What the heck is 'utilitarianism'? |
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44 | (1) |
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45 | (1) |
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46 | (5) |
| Part two: Ethics and the practitioner |
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7 Your staircase to respect |
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51 | (16) |
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51 | (2) |
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53 | (1) |
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54 | (2) |
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56 | (2) |
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More than good manners: ethics and etiquette |
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58 | (3) |
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Morality and your level of competence |
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61 | (6) |
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8 The good, the bad and the (almost) ugly: ethics codes |
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67 | (10) |
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68 | (1) |
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Minimum standards or ideals? |
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68 | (1) |
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69 | (1) |
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70 | (1) |
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Relying on a personal code |
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71 | (2) |
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73 | (1) |
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74 | (3) |
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9 Sex and the single (or not) PR practitioner: conflict of interest |
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77 | (10) |
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78 | (1) |
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Sleeping with... the enemy? |
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78 | (1) |
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Practicalities before ethics |
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79 | (2) |
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81 | (1) |
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Personal relationships and ethical principles |
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82 | (1) |
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Other conflict situations |
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82 | (5) |
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10 You... against the world |
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87 | (10) |
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87 | (1) |
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88 | (1) |
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How to be a whistleblower |
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89 | (2) |
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91 | (1) |
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The temptations of moonlighting |
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91 | (6) |
| Part three: Strategies and dilemmas... |
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11 Media relations: breeding ground for ethical problems |
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97 | (8) |
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Ethics of the relationship |
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98 | (1) |
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Honesty in media relations |
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99 | (1) |
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100 | (1) |
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Journalists have codes, too |
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101 | (1) |
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Aspects of ethical media relations |
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102 | (3) |
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12 Persuasion... or propaganda? |
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105 | (14) |
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106 | (1) |
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Ethical persuasion... an oxymoron? |
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107 | (1) |
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108 | (1) |
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108 | (1) |
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109 | (1) |
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The 'right' to PR counsel |
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110 | (1) |
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111 | (1) |
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111 | (1) |
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The pitfalls of euphemism |
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112 | (1) |
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113 | (1) |
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114 | (1) |
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The vocabulary of public relations |
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114 | (1) |
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115 | (1) |
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Transparency versus obfuscation |
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116 | (3) |
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13 Good causes and bad taste |
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119 | (10) |
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119 | (1) |
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A staple of community relations |
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120 | (1) |
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121 | (3) |
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From good causes to good taste |
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124 | (5) |
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129 | (8) |
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129 | (1) |
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130 | (1) |
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131 | (6) |
| Part four: Organizations, ethics and public relations |
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15 The true reality of everyday ethics: making decisions |
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137 | (20) |
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Why make a decision at all? |
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138 | (1) |
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The best you can hope for |
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139 | (1) |
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Ethical dilemmas: not all the same |
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140 | (1) |
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141 | (3) |
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Making those ethical decisions in PR |
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144 | (3) |
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147 | (2) |
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149 | (1) |
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Criteria for second guessing |
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149 | (4) |
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PR practitioners as ethical decision-makers |
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153 | (1) |
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The researcher told us so |
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153 | (4) |
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16 PR and the corporate ethics programme |
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157 | (6) |
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Organizational ethics/PR ethics: not the same thing |
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157 | (1) |
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Ethics as window-dressing |
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158 | (1) |
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Social responsibility defined |
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159 | (1) |
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160 | (3) |
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17 Making business accountable: the 'new breed' of PR |
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163 | (6) |
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164 | (1) |
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165 | (1) |
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166 | (2) |
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168 | (1) |
| Appendix 1: For your bookshelf |
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169 | (4) |
| Appendix 2: Institute for public relations code of conduct |
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173 | (4) |
| Appendix 3: Guidelines for the ethics audit |
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177 | (4) |
| Index |
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181 | |