Fundraising Basics : A Complete Guide
by Ciconte, Barbara L.Rent Textbook
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Summary
Author Biography
Table of Contents
| Foreword | p. xiii |
| Preface | p. xv |
| Acknowledgments | p. xvii |
| Philanthropy-An American Tradition | p. 1 |
| The Nonprofit Sector | p. 1 |
| Definition of Philanthropy | p. 1 |
| History of Philanthropy in America | p. 2 |
| A Tradition of Volunteerism | p. 2 |
| The Relationship between Volunteering and Charitable Contributions | p. 3 |
| How Generous We Are as a Nation | p. 3 |
| Profile of a Donor | p. 4 |
| Indicators That Affect Giving and Volunteering | p. 5 |
| How To Create a Philanthropic Environment | p. 5 |
| A Donor Bill of Rights | p. 7 |
| The Many Roles of Board, Staff, and Volunteers in Fundraising | p. 8 |
| Selection of Volunteers | p. 8 |
| Knowing Who You Need on Your Board | p. 10 |
| Adding Diversity to the Board | p. 11 |
| What To Look for When Recruiting Board Members | p. 11 |
| Job Descriptions for Board Members | p. 11 |
| Setting Clear Goals and Expectations for the Board | p. 16 |
| Working with an Existing Board | p. 16 |
| Techniques To Motivate the Board into Action | p. 17 |
| Board Training and Development | p. 17 |
| Advisory Committees to Boards for Fundraising | p. 18 |
| Evaluating Board Members' Effectiveness | p. 19 |
| How To Retire a Board Member | p. 19 |
| Role of Staff in Fundraising | p. 21 |
| Communications between Board and Staff | p. 21 |
| Staff Expectations for Board Members | p. 22 |
| Board Members' Expectations for Staff | p. 22 |
| Points of Light Foundation-State Offices of Volunteerism | p. 23 |
| State Volunteer Service Commissions | p. 24 |
| The Development Office | p. 30 |
| The Need for a Development Office | p. 30 |
| Major Functions of the Development Office and Staff and Resources Needed | p. 31 |
| The Basic Requirements for Setting Up a Development Office | p. 32 |
| The Development Office Budget | p. 36 |
| Various Models for a Development Office | p. 36 |
| Knowing When To Move from the One-Person Shop to a Larger Operation | p. 40 |
| Expectations for the Development Office | p. 41 |
| Organizations That Help Provide Used Computers to Charities | p. 43 |
| Companies That Provide Fundraising Software | p. 45 |
| Using Technology in Fundraising | p. 49 |
| The Future of Fundraising | p. 49 |
| The Need for a Technology Plan | p. 50 |
| Assessing Your Needs | p. 50 |
| A Comprehensive Fundraising Data Management System | p. 51 |
| Evaluating Fundraising Software | p. 51 |
| Using a Service Bureau (Outsourcing) | p. 56 |
| Working with a Technology Consultant | p. 57 |
| Information at Your Fingertips | p. 57 |
| An Organization's Home Page or Web Site | p. 59 |
| E-Mail, Listservs, and Newsgroups | p. 60 |
| Making Gifts Electronically-Electronic Funds Transfer | p. 61 |
| E-Philanthropy-Fundraising On-Line | p. 61 |
| Where To Find Information about Software Packages | p. 64 |
| Organizations in Cyberspace | p. 65 |
| Benedictine Nuns on Maryland's Eastern Shore Go "High Tech" To Raise Funds for Children with Disabilities: A Case Study | p. 67 |
| Developing and Evaluating Your Fundraising Plan | p. 69 |
| The Critical Need for Planning | p. 69 |
| Determining Organizational Goals | p. 69 |
| The Development Audit | p. 70 |
| Setting Realistic Goals for Your Fundraising Program | p. 70 |
| Involving Board Members and Volunteers | p. 79 |
| Preparing a Budget | p. 79 |
| Stages of a Development Program | p. 80 |
| Cost-Benefit Guidelines-Return on Investment | p. 80 |
| The Evaluation Process | p. 80 |
| Building Relationships for Your Organization through Annual Giving | p. 86 |
| The Role of Annual Giving | p. 86 |
| Defining the Case for Support | p. 86 |
| Solicitation Methods Used in Annual Giving | p. 88 |
| Recruiting Volunteer Leaders | p. 88 |
| Working with the Steering Committee | p. 89 |
| Training and Managing Volunteers | p. 89 |
| Using Gift Clubs To Motivate Increased Giving | p. 90 |
| The Annual Campaign Calendar | p. 91 |
| Effective Techniques To Increase Your Annual Campaign | p. 91 |
| Evaluating the Campaign | p. 92 |
| Annual Giving for Associations | p. 92 |
| Using Direct Mail and Telemarketing To Build a Donor Base | p. 94 |
| Using Direct Mail | p. 94 |
| The Donor Acquisition Program-An Investment for the Future | p. 96 |
| Testing and Analyzing Direct Mail Packages | p. 97 |
| Types of Direct Mail Donors | p. 97 |
| Donor Renewal Programs | p. 98 |
| Upgrading Donors | p. 98 |
| Reinstating Lapsed Donors | p. 100 |
| Saying Thank You | p. 100 |
| Trends in Direct Mail Fundraising | p. 101 |
| Using Telemarketing in Fundraising | p. 101 |
| Direct Mail and Telemarketing-A Winning Combination | p. 106 |
| Working with a Telemarketing Company | p. 107 |
| Working with Direct Mail and Telemarketing Consultants | p. 108 |
| Case Study: Direct Mail Acquisition | p. 109 |
| Building an Effective Renewal Program: A Case Study | p. 115 |
| Challenge Fund Letter | p. 117 |
| An IDC Phase I Test PHONE/MAIL Program Case Study | p. 119 |
| Prospect Research | p. 121 |
| Why Research Is Important | p. 121 |
| How To Identify Prospects | p. 122 |
| The Prospect Profile | p. 122 |
| Staffing and Organization of the Research Effort | p. 123 |
| Sources of Information | p. 124 |
| Using Volunteer Screening Committees | p. 124 |
| Public Information | p. 125 |
| Using the Internet | p. 126 |
| Electronic Screening | p. 127 |
| The Role of the Development Officer | p. 128 |
| Other Benefits of Prospect Research for an Organization | p. 128 |
| Ethical Issues and Confidentiality | p. 128 |
| Reference Collections Operated by the Foundation Center | p. 133 |
| Researching Government Grants | p. 134 |
| The Shakespeare Theatre: A Case Study | p. 136 |
| APRA Mission Statement | p. 139 |
| The Use of Personal Solicitation in Major Gift Fundraising | p. 141 |
| The Importance of a Major Gifts Program | p. 141 |
| Elements of a Major Gifts Program | p. 143 |
| In-Depth Evaluation of Prospects | p. 143 |
| How To Get Started | p. 143 |
| Managing the Solicitation Process | p. 145 |
| Why Major Donors Give | p. 145 |
| Getting Involved-What Motivates the New Philanthropists | p. 147 |
| An Investment Model of Giving | p. 147 |
| Venture Philanthropy | p. 147 |
| Ways To Involve and Cultivate Relationships with Prospects | p. 148 |
| The Successful Solicitation-Overcoming the Fear of Asking | p. 148 |
| The Successful Solicitation Visit | p. 149 |
| How To Say Thank You | p. 152 |
| Ways To Recognize Major Donors | p. 152 |
| Stewardship-The Practice That Ensures Future Major Gifts | p. 153 |
| Case Study: Businessman Finds It's Better To Give Back | p. 155 |
| Corporate Fundraising | p. 157 |
| The History of Corporate Philanthropy | p. 157 |
| How and Why Corporations Give | p. 162 |
| Corporate-Private Foundation Partnerships | p. 164 |
| Research-Selecting the Right Corporation for Support | p. 164 |
| Resources for Corporate Grant Information | p. 169 |
| Writing the Corporate Proposal | p. 169 |
| Submitting the Proposal | p. 171 |
| Requests to International Corporations | p. 171 |
| Waiting for the Decision | p. 172 |
| Thanking the Corporate Donor | p. 173 |
| Evaluating the Project | p. 173 |
| Reporting to Corporations on Use of Funds | p. 173 |
| Corporate Matching Gifts | p. 174 |
| Cause-Related Marketing-Doing Well by Doing Good | p. 174 |
| Corporate Sponsorships | p. 176 |
| Noncash Assistance from Corporations | p. 179 |
| Other Forms of Corporate Support | p. 179 |
| Declining Corporate Support because of Mergers and Acquisitions | p. 180 |
| The Future of Corporate Giving | p. 180 |
| Resources for Researching Prospective Corporate Donors | p. 182 |
| Sample Notice of Matching Gift Program | p. 184 |
| Massachusetts Bar Association Policy for Member Benefit Programs | p. 185 |
| Resources for Nonprofit Groups Seeking Donated Products | p. 192 |
| Case Study: Raising Corporate Dollars for the First Time | p. 194 |
| Raising Money from Foundations | p. 197 |
| Definition of a Foundation | p. 197 |
| Types of Foundations | p. 198 |
| Planning an Effective Foundation Relations Program | p. 198 |
| The Solicitation Process | p. 198 |
| The Proposal Process | p. 203 |
| The Proposal Is Accepted | p. 205 |
| The Proposal Is Rejected | p. 206 |
| Trends in Foundation Fundraising | p. 206 |
| Sample Letter of Inquiry | p. 208 |
| Delaware Valley Grantmakers Common Grant Application and Reporting Guidelines | p. 210 |
| Sample Proposal | p. 218 |
| Brief Proposal Letter | p. 223 |
| Special Events-The Fun in Fundraising | p. 225 |
| The Fun in Fundraising | p. 225 |
| The Role of Special Events in Fundraising | p. 227 |
| Cost versus Time of Special Events | p. 228 |
| The Role of Volunteers | p. 228 |
| The Role of Staff | p. 228 |
| Donated Services and Goods | p. 229 |
| How To Select the Best Location | p. 230 |
| How To Budget for a Special Event and Then Manage It | p. 230 |
| Planning the Perfect Event | p. 232 |
| What Must Be Done after the Event Is Over | p. 237 |
| Contracting with Outside Vendors | p. 237 |
| Using an Event Management Group | p. 237 |
| IRS Regulations Regarding Special Events | p. 241 |
| Sample "Hold the Date" Card | p. 243 |
| Case Studies | p. 244 |
| Charitable Contributions-Substantiation and Disclosure Requirements | p. 250 |
| Fundraising Publications | p. 253 |
| The Need for Publications in Development | p. 253 |
| Publications Represent the Organization | p. 257 |
| How To Produce Low-Cost, High-Quality Pieces | p. 257 |
| Use of Consultants in Writing Publications | p. 258 |
| Coordinated Efforts among Departments | p. 261 |
| Sample Fundraising Brochure | p. 262 |
| Sample Capital Campaign Question-and-Answer Brochure | p. 281 |
| Sample Capital Campaign Pledge Form | p. 284 |
| Samples of Special Event Invitation and Reply Cards Providing Specific Information | p. 285 |
| Sample Annual Appeal Response Card | p. 290 |
| Capital Campaigns | p. 291 |
| What Is a Capital Campaign? | p. 291 |
| Rules for Capital Campaigns | p. 292 |
| The Relationship between Capital Campaigns and Annual Campaigns | p. 292 |
| Campaign Readiness | p. 293 |
| The Feasibility Study | p. 295 |
| Developing a Case Statement | p. 296 |
| Campaign Structure and Timetable | p. 298 |
| Methods of Giving to a Campaign | p. 301 |
| Using Commemorative Opportunities To Encourage Gifts and Recognize Donors | p. 302 |
| Campaign Materials | p. 302 |
| Setting up Internal Systems | p. 305 |
| Maintaining Relationships with Leadership Donors | p. 306 |
| What To Do When Campaign Momentum Wanes | p. 306 |
| Campaign Evaluation | p. 307 |
| Case Study: Getting Ready When You Are Not Ready | p. 309 |
| Capital Campaign Phases | p. 311 |
| Campaign Activities Timetable | p. 312 |
| Donor Gift Recognition Opportunities Guide | p. 314 |
| The Basics of Planned Giving | p. 319 |
| Definition of Planned Giving | p. 319 |
| The Steps To Establish a Successful Planned Givng Program | p. 319 |
| Identifying the Best Prospects | p. 321 |
| Marketing Your Planned Giving Program | p. 321 |
| The Role of Volunteers | p. 327 |
| The Bequest Society: The Simplest Way To Begin | p. 327 |
| How Planned Giving Fits into a Major Gifts Program | p. 329 |
| Case Study: The Development of a Planned Giving Program | p. 331 |
| Gift Acceptance Policies and Procedures | p. 333 |
| Association Foundation Fundraising | p. 336 |
| Overview of Association and Foundation Structures | p. 336 |
| The Foundation's Relationship with Its "Parent" Association | p. 337 |
| Trends in Accountability | p. 338 |
| Board Integration | p. 339 |
| Foundation Staffing | p. 339 |
| Core Funding for the Foundation | p. 339 |
| Overview of Financial Resources | p. 339 |
| Fundraising Integration with the Association | p. 341 |
| Types of Fundraising Available to Association Foundations | p. 341 |
| Promotion and Marketing | p. 349 |
| Forging a Future Together | p. 349 |
| Association Foundation Group 1999 Membership Survey | p. 351 |
| Case Study: Should an Association's Dues Increase Take Precedence over the Foundation's Annual Appeal? | p. 356 |
| Sample of an Association's Dues Notice with a Voluntary Contribution Checkoff To Support the Association's Foundation | p. 358 |
| Sample Association Annual Appeal Brochure | p. 359 |
| Sample Sponsorship Opportunities Package | p. 362 |
| Working with Consultants: Hiring and Using Consultants in Your Fundraising Programs | p. 370 |
| Determining the Need for a Consultant | p. 370 |
| What Consultants Can Offer to a Development Operation | p. 371 |
| How To Convince Your Board and Staff To Use a Consultant | p. 371 |
| What To Expect from a Consultant | p. 371 |
| How To Find a Consultant Who Can Work with You | p. 371 |
| How To Hire a Consultant | p. 372 |
| How To Develop Trust with a Consultant | p. 373 |
| Determining the Amount To Pay Consultants | p. 373 |
| The Contract | p. 374 |
| Fees and Expenses | p. 376 |
| Evaluating the Work of a Consultant | p. 376 |
| Employee or Consultant According to the IRS | p. 377 |
| When To Use a Consultant | p. 378 |
| Criteria for Retaining Fundraising Counsel | p. 379 |
| Sample Contract between a Consultant and an Association | p. 380 |
| Fundraising as a Career | p. 382 |
| The Characteristics of a Successful Fundraiser | p. 382 |
| Career Mapping | p. 382 |
| Career Questions for All Disciplines | p. 384 |
| Ethics in Fundraising | p. 385 |
| The Fundraiser as a Donor Steward | p. 386 |
| Growing Career Opportunities | p. 387 |
| Conducting a Job Search | p. 387 |
| The Importance of Networking | p. 388 |
| Certification | p. 389 |
| Education | p. 391 |
| College and University Centers Specializing in the Study of Philanthropy | p. 392 |
| Fundraising and the Law | p. 395 |
| Roles and Responsibilities of Development Professionals | p. 399 |
| Philanthropic-Related Organizations | p. 405 |
| Glossary | p. 408 |
| Bibliography | p. 419 |
| Index | p. 425 |
| About the Authors | p. 437 |
| Table of Contents provided by Ingram. All Rights Reserved. |
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