Tables, Figures, Exhibits, and Numbered Boxes
Preface
Acknowledgments
About the Author
Introduction
PART ONE: INTRODUCTION TO HEALTH COMMUNICATION
1 What Is Health Communication?
In This Chapter
Defining Health Communication
Health Communication in the Twenty-First Century: Key Characteristics and Defining Features
The Health Communication Environment
Health Communication in Public Health, Healthcare, and Community Development
The Role of Health Communication in the Marketing Mix
Overview of Key Communication Areas
What Health Communication Can and Cannot Do
Key Concepts
For Discussion and Practice
Key Terms
2 Current Health Communication Theories and Issues
In This Chapter
Use of Communication Models and Theories: A Premise
Key Theoretical Influences in Health Communication
Select Models for Behavior and Social Change Communication
Other Theoretical Influences and Planning Frameworks
Current Issues and Topics in Public Health and Health Care: Implications for Health Communication
Key Concepts
For Discussion and Practice
Key Terms
3 Culture and Other Influences on Conceptions of Health and Illness
In This Chapter
What is Culture?
Approaches in Defining Health and Illness
Understanding Health in Different Contexts: A Comparative Overview
Gender Influences on Health Behaviors and Conceptions of Health and Illness
Health Beliefs versus Desires: Implications for Health Communication
Cultural Competence and Implications for Health Communication
Key Concepts
For Discussion and Practice
Key Terms
PART TWO: HEALTH COMMUNICATION APPROACHES AND ACTION AREAS
4 Interpersonal Communications
In This Chapter
The Dynamics of Interpersonal Behavior
Social and Cognitive Processes of Interpersonal Communications
Community Dialogue as an Example of Interpersonal Communication at Scale
The Power of Personal Selling and Counseling
Communication as a Core Clinical Competency
Implications of Interpersonal Communication for Technology-Mediated Communications
Key Concepts
For Discussion and Practice
Key Terms
5 Mass Media and New Media Communication, and Public Relations
In This Chapter
Health Communication in the New Media Age: What Has Changed and What Should
Not Change
The Media of Mass Communication and Public Relations
Public Relations Defined: Theory and Practice
Mass Media, Health-Related Decisions, and Public Health
New Media and Health
Reaching the Underserved with Integrated New Media Communication
Mass Media- and New Media-Specific Evaluation Parameters
Key Concepts
For Discussion and Practice
Key Terms
6 Community Mobilization and Citizen Engagement
In This Chapter
Community Mobilization and Citizen Engagement: A Bottom-Up Approach
Community Mobilization as a Social Process
Engaging Citizens in Policy Debates and Political Processes
Implications of Different Theoretical and Practical Perspectives for Community Mobilization and Citizen Engagement Programs
Impact of Community Mobilization on Health-Related Knowledge and Practices
Key Steps of Community Mobilization Programs
The Case for Community Mobilization and Citizen Engagement in Risk and Emergency Communication
Key Concepts
For Discussion and Practice
Key Terms
7 Professional Medical Communication
In This Chapter
Communicating with Health Care Providers: A Peer-to-Peer Approach
Theoretical Assumptions in Professional Medical (Clinical) Communications
How to Influence Health Care Provider Behavior: A Theoretical Overview
Key Elements of Professional Clinical Communications Programs
Overview of Key Communication Channels and Activities
Using IT Innovation to Address Emerging Needs and Global Health Workforce Gap
Prioritizing Health Disparities in Clinical Education to Improve Care: The Role of Cross Cultural Communication
Key Concepts
For Discussion and Practice
Key Terms
8 Constituency Relations and Strategic Partnerships in Health Communication
In This Chapter
Constituency Relations: A Practice-Based Definition
Recognizing the Legitimacy of All Constituency Groups
Constituency Relations: A Structured Approach
Strategies to Develop Successful Multi-Sectoral Partnerships
Key Concepts
For Discussion and Practice
Key Terms
9 Policy Communication and Public Advocacy
In This Chapter
Policy Communication and Public Advocacy as Integrated Communication Areas
Communicating with Policymakers and Other Key Stakeholders
The Media of Public Advocacy and Public Relations
Influencing Public Policy in the New Media Age
Key Concepts
For Discussion and Practice
Key Terms
PART THREE: PLANNING, IMPLEMENTING, AND EVALUATING A HEALTH COMMUNICATION INTERVENTION
10 Overview of the Health Communication Planning Process
In This Chapter
Why Planning Is Important
Approaches to Health Communication Planning
The Health Communication Cycle and Strategic Planning Process
Key Steps of Health Communication Planning
Elements of an Effective Health Communication Program
Establishing the Overall Program Goal: A Practical Perspective
Outcome Objectives: Behavioral, Social, and Organizational
Key Concepts
For Discussion and Practice
11 Situation and Audience Analysis
In This Chapter
How to Develop a Comprehensive Situation and Audience Analysis
Organizing, Sharing, and Reporting on Research Findings
Common Research Methodologies: An Overview
Key Concepts
For Discussion and Practice
Key Terms
12 Identifying Communication Objectives and Strategies
In This Chapter
How to Develop and Validate Communication Objectives
Outlining a Communication Strategy
Key Concepts
For Discussion and Practice
Key Terms
13 Designing and Implementing an Action Plan
In This Chapter
Definition of Action (Tactical) Plan
Key Elements of an Action (Tactical) Plan
Integrating Partnership and Action Plans
Planning for a Successful Program Implementation
Key Concepts
For Discussion and Practice
Key Terms
14 Evaluating Outcomes of Health Communication Interventions
In This Chapter
Evaluation as a Key Element of Health Communication Planning
Overview of Key Evaluation Trends and Strategies: Why, What and How We Measure
Integrating Evaluation Parameters that Are Inclusive of Vulnerable and Underserved Populations
Evaluating New Media-Based Interventions: Emerging Trends and Models
Monitoring: An Essential Element of Program Evaluation
Linking Outcomes to a Specific Health Communication Intervention
Evaluation Report
Key Concepts
For Discussion and Practice
Key Terms
PART FOUR: CASE STUDIES AND LESSONS FROM THE FIELD
15 Health Communication in the United States: Case Studies and Lessons from the Field
In This Chapter
From Theory to Practice: Select Case Studies from the United States
Overview
Mental Health
Obesity and Chronic Diseases
Social Determinants of Health and Health Equity
Sustainable Food, Nutrition, and the Environment
Urban Health and Related Social Determinants
Emerging Trends and Lessons
Key Concepts
For Discussion and Practice
Key Terms
16 Global Health Communication: Case Studies and Lessons from the Field
In This Chapter
From Theory to Practice: Select Case Studies on Global Health
Overview
Epidemics and Emerging Diseases
Infectious Diseases
Maternal and Child Health
Role of Health Sciences Librarians in Health Communication
Emerging Trends and Lessons
Key Concepts
For Discussion and Practice
Key Terms
Appendix A: Examples of Worksheets and Resources on Health Communication Planning
Appendix B: Sample Online Resources on Health Communication
Glossary
References