Managing Windows Small Business Server 2003 : In the Land of the Blind, the One-Eyed Man Is King

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Format: Hardcover
Pub. Date: 2004-09-23
Publisher(s): Elsevier Science
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Summary

How to Cheat at Managing Windows Small Business Server 2003 deals only with the vital, and will be a huge relief to the hundreds of thousands of managers who probably never imagined they would be managing the operating system equivalent of the Space Shuttle. * The "80/20" Rule applied to managing a Windows Small Business Server 2003 network. Concise coverage, with ready-to-use solutions, of the most commonly encountered W2K3 Server tasks and problems. * Written for the non-MCSE, with little technical training, who is responsible for running a small to medium sized network. * Microsoft has announced it will no longer support Windows NT 4 products, effective Dec. 31, 2004. Millions of small businesses that did not upgrade to Windows Server 2000 will choose to upgrade directly to Windows Server 2003, and this will be a timely book.

Table of Contents

Foreword xxiii
Essentials of Windows Small Business Server 2003
1(16)
The End Result
2(1)
Features of Windows Small Business Server 2003
2(3)
Simplified Administration and Management
2(1)
Enhanced Security
3(1)
Easy Internet and E-mail
3(1)
Instant Intranet
3(1)
Painless Remote Access
3(1)
Simplified User Management
4(1)
Manage Data More Easily
4(1)
Components of Windows Small Business Server 2003
5(4)
Windows Server 2003 (Standard, Premium)
5(1)
Exchange Server 2003 (Standard, Premium)
6(1)
Outlook 2003 (Premium)
6(1)
Shared Fax Service (Standard, Premium)
6(1)
Windows SharePoint Services (Standard, Premium)
7(1)
Internet Security and Acceleration Server (Premium)
7(1)
SQL Server 2000 (Premium)
7(1)
Office FrontPage 2003 (Premium)
8(1)
Restrictions of Windows Small Business Server 2003
9(4)
Location of Installed Components
9(1)
Client Limitations
9(1)
Client Access Licenses
10(1)
Client Operating Systems
11(1)
Single Domain
11(2)
Determining Which Operating System Package Is Best For You
13(1)
One More Time
14(3)
Understanding and Designing Your Network
17(30)
The End Result
18(1)
Understanding Computer Basics
18(2)
Understanding Network Basics
20(3)
Who's In Charge?
21(1)
Connecting Computers Together
21(1)
Network Communications
22(1)
IP Addresses, Firewalls and Network Address Translation
23(6)
IP Addressing Basics
23(1)
Subnet Masks
24(3)
Public and Private IP Addresses
27(1)
Firewalls and NAT
28(1)
Designing Your Network
29(15)
Inventory Equipment
30(1)
Hardware and Software Specifications
31(1)
Server Hardware
31(1)
SBS Server Specifications
32(1)
SBS Client Specifications
33(1)
Other Network Devices
34(1)
Create a Network Diagram
34(2)
Connecting and Protecting Your Network
36(2)
Connection, Location, and User Lists
38(1)
Connections and Locations
38(2)
User lists
40(1)
Cabling
40(1)
Network Switches and Hubs
41(1)
Wireless
41(1)
Wired and Wireless Network Speeds
42(1)
Domain Naming Conventions
43(1)
Computer Naming Conventions
44(1)
One More Time
44(3)
Installing Small Business Server 2003
47(60)
The End Result
48(1)
Preparing for Installation
48(14)
Clean Install
49(1)
Upgrade
50(1)
Migration
51(1)
Deciding on Your Installation Path
52(1)
Pre-Installation Tasks
52(1)
Create an Installation and Recovery Plan for Install, Upgrade, or Migration
53(1)
Back Up Your Data
54(1)
Plan Disk Partitions
54(3)
Prepare Your Server
57(1)
Verify Network Configuration
58(1)
IP Address Configuration
59(2)
One Last Check
61(1)
Installing Small Business Server 2003
62(10)
Windows Small Business Server 2003 Installation---Phase I
63(4)
Windows Small Business Server Setup Wizard---Phase II
67(5)
Upgrading to Small Business Server 2003
72(9)
Preparing for the Upgrade
72(1)
Prepare the Server
73(3)
Preparing Client Computers
76(1)
Preparing Users
76(2)
Upgrading Your Server
78(1)
Windows Small Business Server Setup Wizard---Phase I
78(2)
Windows Small Business Server Setup Wizard---Phase II
80(1)
Migrating to Small Business Server 2003
81(4)
Preparing for Migration
82(1)
Migrating to SBS
83(2)
Completing the To Do List and Other Post-Installation Tasks
85(19)
View Security Best Practices
86(1)
Connect to the Internet
87(1)
Direct Broadband Connection
88(1)
Broadband with Local Router
89(2)
Broadband with User Authentication (PPPoE)
91(1)
Dial-Up Connection
91(1)
Configuring Your Firewall
92(3)
Configuring E-Mail
95(1)
Configure Password Policies
96(1)
Scan for Critical System Updates
97(1)
Configure Remote Access
97(1)
Remote Access via Virtual Private Networking
98(1)
Remote Access via Dial-Up Connection
99(1)
Activate Your Server
100(1)
Add Client Licenses
101(1)
Migrate User Permissions
102(1)
Management Tasks
103(1)
One More Time
104(3)
Security
107(26)
The End Result
108(1)
Overview of Security in Small Business Server 2003
108(2)
Types of Security
109(1)
Review Network Topology and Firewall Configuration
110(3)
Network Connections
110(2)
Wireless Access Security
112(1)
Secure the Server
113(7)
Physical Security
114(1)
Configuration Security
114(4)
Software Security
118(2)
Secure the Workstations
120(1)
Secure the User Accounts
121(4)
Educate Users
121(2)
Require Strong Passwords
123(1)
Verify Users Have Only Necessary Permissions
124(1)
Monitor, Log, and Audit
125(5)
Configure Monitoring and Reporting
125(1)
Audit Key Events
126(1)
Audit for Failed Logon Events
126(1)
Audit for Account Lockouts
126(1)
Microsoft Security Guidance Kit
127(3)
One More Time
130(3)
Disk Management
133(28)
The End Result
134(1)
Terminology
134(3)
Disk Terminology
134(2)
Storage Connection Terminology
136(1)
Dynamic Disk Concepts
137(8)
Simple Volumes
139(1)
Spanned Volumes
140(1)
Striped Volumes (Raid-0)
141(1)
Mirrored Volumes (Raid-1)
142(1)
Striped Volume with Parity (Raid-5)
143(2)
Managing Server Disks
145(15)
Using Disk Management
145(1)
Working with Partitions
146(1)
Creating a Partition
146(3)
Creating a New Logical Drive on an Extended Partition
149(1)
Deleting a Partition or Logical Drive
149(1)
Converting a Basic Disk to a Dynamic Disk
150(1)
Working with Dynamic Disks
151(1)
Creating a Volume
151(1)
Deleting a Volume
152(1)
Mounting a Volume
152(2)
Working with Mirrored Sets
154(1)
Creating a Mirrored Set
155(1)
Removing a Mirrored Set
156(1)
Breaking a Mirrored Set
156(1)
Raid-5
157(1)
Disk Troubleshooting
157(3)
One More Time
160(1)
Managing File Storage
161(22)
The End Result
162(1)
Configuring and Managing Disk Quotas
162(7)
Accessing Disk Quota Information
163(2)
Establishing Quotas for Specific Users
165(2)
Importing and Exporting Quotas
167(1)
Quota Reports
168(1)
File Encryption Management
169(4)
File Encryption Recovery Agent
171(2)
Disk and File Compression
173(1)
Shadow Copy Concepts
174(6)
Enabling Shadow Copies of Shared Folders
175(2)
Configuring Clients to Use Shadow Copies
177(3)
One More Time
180(3)
Managing Users and Groups
183(28)
The End Result
184(1)
Understanding, Creating, and Managing Groups
184(8)
Understanding Groups
184(1)
Built-in Groups
185(3)
Managing Groups
188(1)
Security Groups
188(2)
Distribution Groups
190(2)
Understanding, Creating, and Managing User Accounts
192(12)
Understanding User Accounts
193(1)
Creating User Accounts
194(2)
Adding (and Removing) Users to Groups
196(1)
Managing User Templates
197(4)
Redirecting My Documents for User Accounts
201(2)
Removing and Disabling User Accounts
203(1)
Understanding and Managing User Profiles
204(4)
Working with the Administrator Account
207(1)
One More Time
208(3)
Permissions, Shares and Group Policy
211(34)
The End Result
212(1)
Overview of Permissions
212(3)
Access Control Using NTFS Permissions
213(1)
Share Permissions
214(1)
Configuring and Managing Permissions
215(7)
Rules and Exceptions
215(2)
Principles of Inheritance
217(2)
Determining Effective Permissions
219(1)
About Owners
220(1)
Auditing
221(1)
Understanding Group Policy
222(3)
Configuring and Managing Group Policy
225(16)
Creating and Deleting Group Policy Objects
226(3)
Managing Inheritance Order
229(1)
Managing Implementation Order
230(1)
Viewing and Setting GPO Scope
231(1)
Backing Up and Restoring GPOs
232(2)
Predicting GPO Results
234(3)
Using GPOs to Update Client Computers Automatically
237(2)
Using GPOs to Audit Events
239(2)
One More Time
241(4)
Managing Client Computers
245(28)
The End Result
246(1)
Overview of Client Computer Management
246(1)
Network Address Translation and IP Configuration
247(7)
NAT/Firewall Configuration
247(1)
DHCP Basics
248(2)
Address Pool
250(1)
Address Leases
251(1)
Reservations
251(1)
Scope Options
252(1)
Excluding Addresses
252(2)
Adding and Connecting Computers to the Network
254(5)
Adding Client Computers
254(2)
Connecting Client Computers to the Network
256(2)
Working with Client Computers Running Earlier Versions of Windows
258(1)
Applying Applications to Network Computers
259(2)
Using Windows Update and Software Update Services
261(9)
Windows Update
261(1)
Using Windows Update Manually
262(1)
Automating Windows Update
262(2)
Using Windows Update via Group Policy
264(4)
Software Update Services
268(2)
One More Time
270(3)
Installing and Managing Printers
273(24)
The End Result
274(1)
Printer Overview
274(2)
Logical and Physical Printers
275(1)
Installing and Managing Printers
276(13)
Adding A Local Printer
277(1)
Adding a Network Printer
278(2)
Managing Installed Printers
280(2)
Setting Up Printer Auditing
282(1)
Setting Up Printer Pools
283(1)
Managing Printer Spooling
284(1)
Managing Printer Priorities with Logical Drivers
285(1)
Managing the Print Server
286(3)
Managing Fax Printers and Shared Fax Services
289(4)
Managing Fax Printers
289(1)
Shared Fax Services
290(1)
Device and Providers
291(1)
Incoming Routing
291(1)
Outgoing Routing
292(1)
Cover Pages
292(1)
Fax Console
292(1)
Group Policy for Printers
293(2)
One More Time
295(2)
Disaster Planning, Backing Up, and Restoring Data
297(26)
The End Result
298(1)
Disaster Planning
298(4)
Risk Assessment and Prioritization
299(1)
Legal Considerations
300(1)
Asset Evaluation
300(1)
Incident Response
301(1)
Plan Testing and Maintenance
302(1)
Backing Up Data
302(12)
Backup Concepts
303(2)
Backup Media
305(1)
Managing Backup Media
305(2)
The SBS Backup Utility
307(2)
Automated System Recovery
309(2)
Backup Status
311(2)
Recovery Console
313(1)
Restoring Your Server and Data
314(6)
Full Restore
314(1)
Install the Operating System
315(1)
Restore the Server from Backup
316(1)
Verify the Success of the Restore
317(1)
Partial Restore of Files and Folders
318(1)
Using Shadow Copies on Shared Folders to Restore Folders and Files
318(1)
Using Backup Media to Restore Folders and Files
319(1)
Restoring Deleted E-mail
320(1)
One More Time
320(3)
Using Exchange Server and Outlook 2003
323(30)
The End Result
324(1)
Overview of Microsoft Exchange Server
324(5)
Exchange Server Components
325(1)
Global Settings
326(1)
Recipients
326(1)
Servers
327(1)
Connectors
327(1)
Tools
328(1)
Folders
328(1)
Working with Exchange Server
329(16)
Add a Distribution Group
330(2)
Manage POP3 E-mail
332(2)
Add POP3 Mailbox
334(2)
Setting a POP3 Delivery Schedule
336(1)
Synchronize E-mail
337(1)
Change E-mail Password
337(1)
Enabling E-mail for Users
338(1)
Managing User Exchange Tasks
339(1)
Queue Viewer
340(1)
Monitoring Server and Connectors Status
340(1)
Message Tracking Center
341(1)
Creating and Managing Public Folders
341(1)
Create a Hierarchy
342(1)
Create a Naming Structure
343(1)
Create Written Policies About Information Storage
343(1)
Create Policies On Managing Public Folders
344(1)
Working with Outlook 2003
345(4)
Outlook Web Access
345(1)
Connecting to Outlook Web Access
346(2)
Outlook Mobile Access
348(1)
Exchange ActiveSync 3.7
349(1)
One More Time
350(3)
Managing Remote Connectivity
353(22)
The End Result
354(1)
Overview of Remote Connectivity
354(7)
Dial-up Remote Access
355(1)
Configuring the Server for Dial-up Access
355(1)
Virtual Private Networks
356(1)
Configuring the Server for VPN Access
357(1)
Configuring Computers for Remote Access
358(1)
Computer Currently Connected to the Network
358(1)
Computers Not Connected to the Network
359(1)
Downloading Connection Manager from Remote Web Workplace
360(1)
Configuring Users for Remote Access
360(1)
Using Remote Web Workplace
361(5)
Enable and Configure Remote Web Workplace
361(1)
Configure User Access
362(1)
Remote Web Workplace User Features
363(1)
Read My E-mail
363(1)
Access the Desktop of My Computer at Work
364(1)
Use My Company's Shared Application
364(1)
View My Company's Internal Web Site
364(1)
View Server Usage Report
364(1)
Connect My Remote Computer to the Network
364(1)
Information and Answers
365(1)
Remote Web Workplace Administrator Features
365(1)
Understanding Certificates
366(1)
Wireless Access
367(6)
Wireless Infrastructure
369(1)
Wireless Components in Windows Server
369(1)
Wireless Security Overview
370(1)
802.11 Identity Verification and Authentication
371(1)
802.11 Wired Equivalency Privacy Encryption
371(1)
802.11 Wi-Fi Protected Access
371(1)
802.1X Authentication and Security
372(1)
One More Time
373(2)
Using SharePoint Services
375(20)
The End Result
376(1)
Overview of SharePoint Services
376(2)
SharePoint Components
378(6)
Top Navigation Bar
378(1)
Quick Launch Link Bar
379(1)
About Site Groups and User Rights
380(1)
Working with SharePoint Information
381(1)
Adding Items
381(1)
Checking Out Items
382(1)
Alerts
383(1)
Import and Export Files
383(1)
Discuss Pages and Documents
383(1)
Sites and Subsites
383(1)
Customizing SharePoint Website
384(3)
Shared View vs. Personal View
385(1)
Administration
385(1)
Customization
386(1)
Manage My Information
387(1)
Advanced SharePoint Administration
387(5)
Virtual Server Configuration
388(1)
Security Configuration
389(1)
Server Configuration
390(1)
Component Configuration
391(1)
Backing Up and Restoring SharePoint Files
392(1)
One More Time
392(3)
Monitoring, Tuning, and Troubleshooting
395(32)
The End Result
396(1)
Monitoring the SBS Server
396(14)
View Services
401(1)
View Event Logs
402(1)
Event Types
403(2)
Event Log Properties
405(1)
Event Logs
405(1)
The Security Log
405(1)
The System Log
406(1)
The Directory Service Log
406(1)
The DNS Server Log
406(1)
The File Replication Service Log
407(1)
Open Task Manager
407(1)
Change Server Status Report Settings
408(1)
Change Alert Notifications
408(2)
Advanced Monitoring Tools
410(2)
Performance Console: System Monitor and Performance Logs and Alerts
410(1)
Health Monitor
411(1)
Troubleshooting Basics
412(5)
Troubleshooting Basics
412(5)
Tuning and Troubleshooting the SBS Server
417(7)
Monitoring Memory Usage
418(4)
Monitoring Processor Activity
422(1)
Monitoring Disk Activity
423(1)
One More Time
424(3)
Premium Edition Features
427(26)
The End Result
428(1)
Internet Security and Acceleration (ISA) Server 2000
428(15)
Installing ISA
431(4)
Configuring ISA
435(1)
Installing the ISA Firewall Client
436(2)
Restoring Remote Access to SharePoint Web Site
438(5)
SQL Server 2000
443(6)
Installing SQL Server
444(3)
Backing Up SQL Server Databases
447(2)
FrontPage 2003
449(1)
One More Time
450(3)
Index 453

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