| Preface |
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ix | |
| PART ONE The Context of Evaluation in Social Work |
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1 | (44) |
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Introduction---Accountability and Evaluation in Social Work |
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3 | (17) |
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Government Performance and Results Act of 1993 |
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5 | (1) |
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Meeting the Demands of Funding Organizations |
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5 | (1) |
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Purpose and Scope of This Book |
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6 | (2) |
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Historical Origins of Evaluation |
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8 | (5) |
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External and Academic Critics of Social Work |
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13 | (1) |
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Internal Critics of Social Work |
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13 | (2) |
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Implications for the Study of Evaluation |
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15 | (1) |
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Types and Methods of Evaluation |
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16 | (1) |
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17 | (1) |
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Questions for Further Study |
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18 | (1) |
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18 | (2) |
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The Administration and Ethics of Program Evaluation |
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20 | (12) |
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The Business of Program Evaluation |
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20 | (1) |
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21 | (4) |
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Minority Issues and Evaluation |
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25 | (1) |
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26 | (1) |
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Types of Evaluations and Evaluators |
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27 | (3) |
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30 | (1) |
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Questions for Further Study |
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31 | (1) |
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31 | (1) |
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Approaches to Program Evaluation |
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32 | (13) |
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Quantitative versus Qualitative Approaches |
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32 | (2) |
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Cost-Benefit Analyses and Unintended Consequences |
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34 | (1) |
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34 | (1) |
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35 | (1) |
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35 | (1) |
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Experimental Approaches and Models |
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36 | (1) |
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Utilization-Focused Evaluation: Michael Quinn Patton |
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37 | (1) |
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38 | (1) |
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Fraud and Abuse Detection |
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39 | (1) |
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39 | (1) |
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40 | (1) |
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41 | (1) |
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42 | (1) |
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Questions for Further Study |
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42 | (1) |
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42 | (3) |
| PART TWO Classic Evaluation Processes for Social Work Programs |
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45 | (48) |
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Accounting, Auditing, and Budgeting |
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47 | (20) |
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The Importance of Financial Evaluation |
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47 | (1) |
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Innumeracy---Number Illiteracy |
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48 | (2) |
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50 | (4) |
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54 | (8) |
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62 | (3) |
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65 | (1) |
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Questions for Further Study |
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66 | (1) |
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66 | (1) |
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Licensing of Social Work Agencies and Social Workers |
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67 | (9) |
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Licensing of Group Care Facilities |
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69 | (1) |
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70 | (2) |
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Licensing of Individual Practitioners |
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72 | (3) |
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75 | (1) |
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Questions for Further Study |
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75 | (1) |
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75 | (1) |
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Accreditation of Social Work Programs |
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76 | (17) |
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Inputs, Outputs, and Outcomes |
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76 | (1) |
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Voluntary Nature of Accreditation |
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77 | (1) |
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78 | (3) |
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81 | (5) |
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86 | (5) |
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91 | (1) |
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Questions for Further Study |
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92 | (1) |
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92 | (1) |
| PART THREE Internal Evaluations in Social Work |
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93 | (60) |
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Program Monitoring and Quality Control |
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95 | (18) |
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95 | (6) |
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Quality Control and Quality Assurance |
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101 | (10) |
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111 | (1) |
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Questions for Further Study |
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111 | (1) |
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111 | (2) |
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113 | (21) |
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113 | (3) |
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116 | (2) |
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Time Series Design and Statistics |
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118 | (1) |
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118 | (12) |
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130 | (1) |
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131 | (1) |
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132 | (1) |
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Questions for Further Study |
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132 | (1) |
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132 | (2) |
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Needs Assessments and Satisfaction Studies |
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134 | (19) |
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134 | (6) |
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140 | (10) |
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150 | (1) |
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Questions for Further Study |
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150 | (1) |
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150 | (3) |
| PART FOUR Research Methods and Evaluation Concepts |
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153 | (117) |
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Experimental Research Designs in Evaluation |
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155 | (23) |
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157 | (3) |
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Elements of a Strong Program Evaluation |
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160 | (2) |
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Threats to Internal Validity |
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162 | (4) |
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166 | (2) |
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168 | (8) |
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176 | (1) |
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Questions for Further Study |
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176 | (1) |
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176 | (2) |
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Program Development, Evaluation, and Accountability |
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178 | (33) |
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It Sounded Like a Good Idea, But Is It Really Working? |
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178 | (2) |
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The Logic of Program Evaluation |
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180 | (3) |
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A Four-Step Model of Program Evaluation |
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183 | (9) |
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Examining Mentoring from a Program Evaluation Perspective |
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192 | (4) |
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Comprehensive Quality Programming: Nine Essential Strategies for Implementing Successful Programs |
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196 | (6) |
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Examples of CQP in Action |
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202 | (5) |
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207 | (1) |
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207 | (3) |
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210 | (1) |
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210 | (1) |
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Outcome Measures and Indicators |
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211 | (24) |
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Assessment and Evaluation Tools |
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211 | (5) |
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The United Way Outcomes Measurement Approach |
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216 | (12) |
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228 | (5) |
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Questions for Further Study |
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233 | (1) |
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234 | (1) |
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Evaluating Large Government Programs |
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235 | (14) |
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236 | (1) |
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Head Start, Model Cities, and Intensive Family Preservation Programs |
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237 | (4) |
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Welfare Reform in Georgia |
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241 | (6) |
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247 | (1) |
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Questions for Further Study |
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247 | (1) |
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247 | (2) |
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Examples of Program Evaluations |
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249 | (21) |
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Manpower Demonstration Research Corporation |
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251 | (9) |
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American Evaluation Association |
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260 | (1) |
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Personal Encounters with Program Evaluation |
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261 | (5) |
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266 | (1) |
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Questions for Further Study |
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267 | (1) |
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268 | (2) |
| Appendix 1 United Way of Rochester |
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270 | (7) |
| Appendix 2 Interview Guide |
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277 | (23) |
| Index |
|
300 | |