We How to Increase Performance and Profits through Full Engagement

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Edition: 1st
Format: Hardcover
Pub. Date: 2011-01-25
Publisher(s): Wiley
List Price: $26.45

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Summary

What if every single employeeevery single oneworked in their dream job, was fully engaged in their role, utilized their best talents, and worked with an inspirational leader who fostered trust, communication and inclusion? For companies this scenario would lead to breakthroughs in productivity, customer service, and profitability. For individuals it would mean freedom from stress and uncertainty, better health, and better relationships with family and friends.Achieving a fully engaged workforce is the most critical goal for organizations. We sketches the landscape of the changing job environment and provides a road map for mid-level managers and senior executives to full employee engagement. Based on a study of 2 million people, the book's recommendations are anchored with specific metrics including engagement, retention, customer loyalty, and profitability. The scientific research and academic insights are translated into actionable steps.For a richer experience, throughout the book readers are given website links and unlock codes to access online assessments, videos, simulations, and games. They also obtain an unlock code to a complete set of professionally developed corporate training materials, enabling them to easily facilitate a "We Workshop" inside their own organizations.

Author Biography

Rudy Karsan is cofounder, Chairman, and CEO of Kenexa, a global provider of business solutions for human resources. Kenexa studies human behavior and team dynamics in the workplace, and using software solutions, content, and services helps organizations improve business outcomes through human resources. With offices in twenty countries and more than 2,000 employees, Kenexa's products and services have touched the lives of more than 150 million people globally. Under Rudy's leadership, Kenexa has received multiple awards of recognition including Forbes Fastest Growing Technology Companies, Deloitte Technology Fast 500, and Software Magazine's Annual Software 500. Rudy attributes his personal success to the unconditional support of his family, which he considers his greatest achievement. For more information, visit www.kenexa.com.

Kevin Kruse is a serial entrepreneur, CEO of Kru Research, and cofounder of the e-Patient Connections conference. He lectures to organizations around the world on business excellence and the new world of work. He lives with his family in Bucks County, Pennsylvania. For more information, visit www.kevinkruse.com.

Table of Contents

Forewordp. xi
Introductionp. xiii
Career-Lifep. 1
The Return of the Work-Life Blendp. 3
Profits Drop When Your Spouse Kicks the Dogp. 29
The You in Wep. 53
Aiming for the Career-Life Bull's-Eyep. 55
Your Kind of Peoplep. 77
Do What Companies Dop. 103
How Great Leaders Harmonize Teamsp. 129
Harmonization = Engagement + Alignmentp. 131
Engagement Leads to "Better Earnings and Fatter Margins"p. 149
Manager's Toolkitp. 167
GReAT Managers Focus on Growth, Recognition, And Trustp. 169
More Ways to Drive Engagementp. 193
Epiloguep. 213
Acknowledgmentsp. 217
About Kenexap. 219
How to Reach Usp. 221
Notesp. 223
Indexp. 229
Table of Contents provided by Ingram. All Rights Reserved.

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